Policies

Hotel London Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. Children from 13 years old to 16 years old stay for £50 per person per night when using an existing bed. People 3 years old and over stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Important Information

    Please inform Thistle London Marble Arch of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of GBP 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note only guide dogs are allowed. Guests are required to show a photo identification and credit card upon check-in. If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking. Please note that all Special Requests are subject to availability and additional charges may apply. Please note the name on the card used to secure the reservation must match the name of the guest. 25% off parking at Q parking lot Marble arch for residents only. Q-Park Amba Marble Arch Cumberland Gate London W2 2ET

Thistle Marble Arch Main image
Thistle Marble Arch

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